Quokka Net is an independently owned service provider with a focus on providing residential internet in Australia.  Quokka Net is backed by our parent company URL Networks Pty Ltd.

At Quokka Net we like to keep things simple and happy, that’s why we do not impose lengthy contracts.  Simply purchase a modem or bring your own and get going; if you’re not 100% happy you can cancel with 30 days notice and that’s it.

Yes

While our services use a shared public IP address by default, you can choose to add a static public IP address to your connection. A static IP gives you a fixed, dedicated address on the internet, which can be useful for remote access, hosting services, or certain advanced applications. This optional add-on is available for $5.50 per month — just let us know if you’d like it enabled.

Who needs this?

A static IP is typically needed by customers who want to access their home or business network remotely, run servers or CCTV systems, use VPNs that require a fixed IP, or operate specialised business or security applications. Most everyday internet users won’t need this option.

Quokka-no! We don’t charge you any Quokk-nection fees to use our services.

Service transfers are sometimes completed in as little as 30 minutes! That’s some fast Quokk!

If there has never been an Vision Network Quokk-nection at your location, an appointment will likely be required. Appointment timeframes are usually 1-4 weeks. An Vision Network Quokk-fessional will come to your property to install any equipment and get you up and Quokk-nected.

IPoE (also known as DHCP) is the default connection method for our internet services. It’s simple, reliable, and works automatically with most modern routers — meaning there’s usually no special setup required. For the vast majority of customers, IPoE provides the best plug-and-play experience and delivers excellent performance for everyday internet use.

PPPoE is available on request and is typically used when a static public IP address is added to your service, or when specific networking requirements apply. PPPoE requires a username and password to connect and may involve additional router configuration. If you’re unsure which option is right for you, don’t worry — we’ll guide you through it and make sure your connection is set up correctly.

By default, our internet services use Carrier-Grade NAT (CG-NAT), which means your connection shares a public IP address with other customers. This setup works perfectly for everyday activities like web browsing, streaming, video calls, and online gaming. If you need a dedicated public IP address — for example, to host services, access your network remotely, or use specific business applications — you can add a static public IP to your service for $5.50 per month.