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Frontier Networks now part of Neoloop

Frontier Networks addresses only

Frontier Networks. Light up your new fibre connection.

Fibre to residential estates in Queensland. Up to 500 Mbps*, from $49/month, $0 activation and no lock-in contract.

Frontier Networks is now part of Neoloop, which also runs the VostroNet and Lynham networks. Your Frontier address still connects on the Frontier network.

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Checking every network at your address — this can take a few seconds.

About 20 seconds, no account, no sales call. We'll confirm whether your address is connected to Frontier Networks.

* Not every Frontier Networks address can get every speed. The address checker shows the plans available at yours.

A grinning quokka in a technician backpack hugging a glowing fibre optic cable above a riverside city and bridge, beside the words Frontier Networks

Why Frontier Quokks hop over to us

Australian-owned internet, out on the fibre frontier.

Up to 500 Mbps*

5 speed tiers, up to 500 Mbps where your address supports it.

Queensland estates

Frontier runs fibre to residential estates across Queensland.

$0 activation

Plans from $49/month, with no upfront activation fee.

No lock-in, no hidden Quokks

Month-to-month. Change speed or leave without an exit fee.

Frontier Networks plans

Fibre to residential estates in Queensland.

Not every Frontier Networks address can get every speed. The address checker shows the plans available at yours.

Heads up: A new development fee may apply the first time a connection is ordered at a premises (mostly new builds). We will always tell you before your order is submitted.

What is Frontier Networks?

Frontier Networks is a privately owned network, separate from the nbn, that builds fibre into residential estates in Queensland.

Frontier is now part of Neoloop, which also runs the VostroNet and Lynham networks, but your Frontier address still connects on the Frontier network. It is a wholesale network, so you buy your internet from a retail provider like Quokka Net.

Unlike many providers, we're on nine networks, so if you move, there's a good chance we can come with you.

Getting connected to Frontier Networks

Four steps from "is my place on Frontier Networks?" to online.

  1. Check your address

    The checker confirms your place is on Frontier Networks and which plans you can get.

  2. Pick a plan and sign up

    All online, $0 activation and month-to-month. Add a router from us, or bring your own.

  3. We order it with Frontier Networks

    If your address needs a new development or new line fee from Frontier Networks, we'll tell you before we go ahead.

  4. Plug in and hop online

    When your activation email arrives, connect your router to your Frontier connection: the Huawei box for fibre, or your phone socket for VDSL.

Frontier fibre

Most Frontier homes have fibre, often with a Huawei HG8546M box. Connect a network cable from the port labelled LAN1 on the box to your router. Frontier fibre does not use a VLAN.

Connecting the Huawei HG8546M

Frontier VDSL

A small number of Frontier homes connect over VDSL through the phone wiring. You will need a VDSL modem that supports PPPoE and VLAN tagging, set to PPPoE on VLAN 100.

Frontier VDSL settings

Need a router? We've got you.

Bring your own, or grab one from us. Either way there's no rental fee and nothing is locked to Quokka Net.

Bring your own

Free

  • Needs a WAN Ethernet port
  • PPPoE + IPoE (DHCP) support
  • Must not be locked to your old provider
Netcomm NF20 mesh router

Netcomm NF20

$209

  • Wi-Fi 6
  • Suits most homes
  • Shipping included
TP-Link Archer A6 router

TP-Link Archer A6

$99

  • Dual-band Wi-Fi 5
  • Budget option
  • Shipping included

Frontier Networks questions, answered

Is Frontier Networks the same as the nbn?

No. Frontier Networks is a separate, privately owned network. Like the nbn, it is a wholesale network: you buy your internet from a retail provider such as Quokka Net, not from Frontier Networks itself.

Can I choose my own provider on Frontier Networks?

Yes. Frontier Networks is open to many retail providers, so you can choose the one that suits you. Check your address and we will confirm whether we can connect your place.

How do I know if my address is on Frontier Networks?

Use the address checker on this page. Frontier builds fibre into residential estates in Queensland, so if you have moved into a new Queensland estate there is a chance it is Frontier.

Are there any connection fees?

Quokka Net charges $0 activation on Frontier Networks plans. Frontier Networks may charge a $300 new development fee if you are the first connection in a newly developed area, or the first connection in an established area where the number of premises has increased. If your address is classed as a subsequent install, there is a $299 new line fee. We will tell you about either fee before we go ahead.

Do I need a special router for Frontier Networks?

It depends on your connection. On Frontier fibre, most homes, connect your router to the LAN1 port on the Huawei box, with no VLAN. On the rare Frontier VDSL services, you need a VDSL modem that supports PPPoE and VLAN 100.

What speed will I get?

Not every Frontier Networks address can get every speed. The address checker shows the plans available at yours. Each plan lists its typical evening speed, which is the speed most customers can expect between 7pm and 11pm. Your actual speed also depends on your Wi-Fi, your devices and what you are connecting to.

What if Frontier Networks is down?

Check for Frontier Networks outages and our service status, then try a few quick fixes at home. If it's still down, contact your provider: they raise the fault with the network for you.

Check for Frontier Networks outages →

Am I locked into a contract?

No. Frontier Networks plans are month-to-month, so you can change speed or leave without an exit fee.

What happens if I move house?

We'll help you through the whole move. Tell us your new address and move date, and we'll check what's available there and order a new service at your new place, ready for your move. If your new place is on a different network, you choose from the plans available there. If you're already with us, we'll close your old service once the new one is live, so you're not paying twice.

Moving home with Quokka Net →

Not sure which network you're Quokk-nected to?

Totally normal. Frontier Networks builds fibre into residential estates in Queensland, so if you've moved into a new estate there's a chance it's Frontier. Pop your address into the checker and we'll tell you in about 20 seconds.

Not on Frontier? No worries. We connect nbn and eight other networks, and our main address checker will show you every plan at your place.

Frontier Networks Neoloop

Ready to Quokk-nect?

Check your address is on Frontier Networks, pick a plan, and we'll take care of the rest.

Frontier Networks plans are available only at addresses served by Frontier Networks. Not every Frontier Networks address can get every speed. The address checker shows the plans available at yours.