Moving Home?
Let’s Get You Quokknected
Packing boxes? Changing suburbs? No worries — we’ll make sure the Internet is waiting for you at your new place.
Australia-wide on the networks you know
We can Quokknect almost any Aussie address across nbn® (excl. Satellite), Opticomm, Lynham Networks, Frontier Networks and Vision Network.
Tell us where you’re moving and we’ll confirm what’s available, the best plan for your new place, and whether a technician visit or New Development Fee applies — so your move stays smooth and online.
How to Move Your Quokknection
Moving can be stressful, but getting your internet sorted doesn’t have to be.
Follow our four easy steps and we’ll get your new place Quokknected.
Step 1.
Check your new address
Enter your new address so we can confirm which network is available (nbn®, Opticomm, Lynham, Frontier, Vision).
Step 2.
Pick your new plan
If your new place runs on a different network, choose a plan from those available there.
Step 3.
We order your new service
Internet can’t be relocated, so we’ll order a new service. Many activate instantly; if not, a technician visit is usually within 1 week.
Step 4.
Cancel the old one
Once your new service is live, we’ll help close your old one so you’re not paying twice.
How to Move Your Quokknection
How long?
Same-day activation for most homes. Tech visits usually within 1 week.
Fees?
Some addresses attract a New Development Fee. We’ll confirm upfront.
Equipment?
Bring your router or order one from us. We’ll advise if you need new gear.
Routers
Bring your current router or let us supply a new one. If your new address uses a different connection type, we’ll advise if you need an upgrade.
VoIP
Already got Quokka VoIP? Great — your number just works at your new place. No changes needed.
Check My New Address
Moving is enough chaos—getting online shouldn’t be.
Pop in your current and new address, your move date and contact details, and our friendly Quokka crew will check availability across nbn® (excl. Satellite), Opticomm, Lynham Networks, Frontier Networks and Vision Network.
We’ll confirm the best plan for your new place, let you know if a technician visit or New Development Fee applies and line everything up so you’re Quokknected when you arrive.
Frequently Asked Questions (FAQ)
It depends on the carrier at your new address.
If it’s different, you’ll pick from the plans available there.
Most can reuse their current router.
If your new address uses different tech, we’ll advise if new gear is needed.
At least 1 week if a technician is needed.
Remote activations can often be same day.
Downtime is minimal if remote activation works.
If a visit is required, there may be a short wait.
Some addresses attract a New Development Fee.
We’ll always confirm first.
Yes — once your new internet is live, your VoIP just works.
Ready to hop into your new home?
Moving is stressful enough — let us handle the Internet part.